FIBER INSTALLATION AND MAINTENANCE

Survey and Feasibility Study: Conduct detailed field surveys and feasibility studies to identify optimal routes and evaluate environmental and logistical challenges.
Network Layout and Planning: Prepare comprehensive network blueprints, including primary and secondary distribution points, splice locations, and fiber routing.
Compliance: Adhere to international and local standards (e.g., ITU-T, TIA/EIA) and ensure scalability for future expansions.
Dedicated O&M Team: Assign a specialized team exclusively for operation and maintenance.
Organization Structure: Present a clear organization chart with defined roles and responsibilities.
Escalation Matrix: Define a structured escalation process for handling customer issues efficiently
Service Level Agreement (SLA): Offer a detailed SLA outlining response and resolution times for faults.

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